All Systems Operational

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Commvault Cloud SaaS(formerly Metallic) Status Page

Dynamics 365 Operational
UK South Operational
Australia East Operational
Canada Central Operational
East US2 Operational
Endpoint Operational
UK South Operational
Canada Central Operational
Australia East Operational
East US2 Operational
Database Operational
Canada Central Operational
UK South Operational
East US2 Operational
Australia East Operational
REST API Operational
East US2 Operational
Reports Operational
East US2 Operational
VM & Kubernetes Operational
Canada Central Operational
East US2 Operational
File & Object Operational
East US2 Operational
Canada Central Operational
Web Portal Operational
East US2 Operational
Active Directory Operational
UK South Operational
East US2 Operational
Australia East Operational
Canada Central Operational
SalesForce Operational
East US2 Operational
Canada Central Operational
Australia East Operational
UK South Operational
Office 365 Operational
East US2 Operational
Canada Central Operational
UK South Operational
Australia East Operational
Usage & Metering Operational
East US2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 20, 2026

No incidents reported today.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Resolved - Issue has been mitigated.
Jun 18, 08:22 UTC
Identified - We are tracking reports of "Forbidden" errors during Office 365 backups caused by a recent Microsoft Exchange Online behavior change. This affects specific tenants and mailboxes using EWS.

Exchange Online jobs may show User Mailboxes reporting a Mailbox Status of:
Throttling from Exchange, Failed to process mailbox due to [The request failed. Forbidden]

Resolution:
Additional information and steps to resolve this can be found here, https://support.commvault.com/Article/Details/KA-191556

Apr 1, 17:09 UTC
Resolved - Issue has been mitigated.
Jun 18, 08:22 UTC
Monitoring - Commvault Engineering worked closely with AWS Support to resolve this issue and restore normal backup operations. AWS identified the root cause and confirmed that the requirement change responsible for the errors has been rolled back. Backups are now completing successfully, and we are closely monitoring backup jobs to ensure continued stability and successful execution.
Jun 12, 03:50 UTC
Identified - We are currently addressing an issue affecting some AWS VM backup jobs. Impacted jobs may fail during processing due to a signature validation error encountered while accessing data through the AWS API.
While we are working with AWS on the root cause we are actively deploying a fix on our end to work around the issue to the affected systems. We will provide another update once the deployment is complete and service has been fully restored.

https://kb.commvault.com/article/?id=KA-200667

We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.

Jun 11, 13:45 UTC
Jun 17, 2026
Completed - The scheduled maintenance has been completed.
Jun 17, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 07:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Jun 14, 08:02 UTC
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Jun 11, 2026
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.